Courses
BSB30415
Certificate III in Business Administration
Course Description
Acquire real-world skills and knowledge to work in a business administration environment.
This course will teach you:
- General administration tasks and how to organise workplace information
- Customer service techniques and reception duties
- How to work in an office environment
- How to create databases, documents and other presentations
Career Opportunities
This course is ideal for professionals in administration, reception, sales, and assistant roles.
Core Units
Course Requirements
To successfully achieve this qualification, you must complete thirteen units of competency. There are two core units and eleven elective units.
- BSBITU307
Developing keyboarding speed and accuracy
- BSBWHS201
Contribute to health and safety of self and others
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Elective Units
- BBSBADM307
Organise schedules - BSBCUS301
Deliver & monitor a service to customers - BSBCMM301
Process customer complaints - BSBINM301
Organise workplace information - BSBWOR301
Organise personal work priorities & development - BSBITU312
Create electronic presentations - BSBITU313
Design & produce digital text documents - BSBITU314
Design & produce spreadsheets
- BSBITU306
Design & produce business documents - BSBITU309
Produce desktop published documents - BSBWRT301
Write simple documents - BSBFIA301
Maintain financial records - BSBFIA302
Process payroll - BSBFIA303
Process accounts payable & receivable - BSBFIA304
Maintain a general ledger
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Course Delivery
- This course is delivered through a variety of flexible options, including class options for students, online learning portal and on-the-job learning, with full support from trainers via phone, email and on-site visits.
Program Length
- This course is 24 months part-time. Full-time group class durations are available upon request.
Funding Available!
Eligibility criteria applies. Contact DGT for more information.
Enquire Now
Not sure where to start? Let's talk it through!
Enrol Now
This course is available to start anytime pending requirements are met.
Please book with our friendly DGT team by contacting us using the "I want to know more" button above or by calling us on 1300 010 185.
Funding Providers
