Certificate III in Business Administration - transitioning qualification*

Course Description

Acquire real-world skills and knowledge to work in a business administration environment.

This course will teach you:

  • General administration tasks and how to organise workplace information
  • Customer service techniques and reception duties
  • How to work in an office environment
  • How to create databases, documents and other presentations

Career Opportunities

This course is ideal for professionals in administration, reception, sales, and assistant roles.

Core Units

Course Requirements

To successfully achieve this qualification, you must complete thirteen units of competency. There are two core units and eleven elective units.

  • BSBITU307
    Developing keyboarding speed and accuracy
  • BSBWHS201
    Contribute to health and safety of self and others

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Elective Units

  • BBSBADM307
    Organise schedules
  • BSBCUS301
    Deliver & monitor a service to customers
  • BSBCMM301
    Process customer complaints
  • BSBINM301
    Organise workplace information
  • BSBWOR301
    Organise personal work priorities & development
  • BSBITU312
    Create electronic presentations
  • BSBITU313
    Design & produce digital text documents
  • BSBITU314
    Design & produce spreadsheets
  • BSBITU306
    Design & produce business documents
  • BSBITU309
    Produce desktop published documents
  • BSBWRT301
    Write simple documents
  • BSBFIA301
    Maintain financial records
  • BSBFIA302
    Process payroll
  • BSBFIA303
    Process accounts payable & receivable
  • BSBFIA304
    Maintain a general ledger

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Course Delivery

  • This course is delivered through a variety of flexible options, including class options for students, online learning portal and on-the-job learning, with full support from trainers via phone, email and on-site visits.

Program Length

  • This course is 24 months part-time. Full-time group class durations are available upon request.
  • *BSB30415 Certificate III in Business Administration is superseded by BSB30120 Certificate III in Business. Transition end date 30/06/2022, please see the DGT Training Package Transition Policy for further information.

Funding Available!
Eligibility criteria applies. Contact DGT for more information.

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This course is available to start anytime pending requirements are met.

Please book with our friendly DGT team by contacting us using the "I want to know more" button above or by calling us on 1300 010 185.

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