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BSB30415 Certificate III in Business Administration

Course Category: Business

Everything in it's right place. 

DGT work with top quality business trainers that not only talk the talk but walk the walk. Many own their own businesses with one of our trainers operating a global business out of South Africa! DGT also offer;

  • Friendly and dedicated trainers.
  • Full learning support from enrolment to certification.
  • High quality personalised training.

You can rely on us to ensure you gain your Business qualification and within the time you expect to. DGT have been a local trusted supplier within Toowoomba and the Darling Downs for over 30 years and we look forward to showing you why. 

Course Description

Starting a new career or returning to the workforce? Certificate III in Business Admininistration will give you the best skills for mastering the office environment.
This course will teach you:
  • General Administration Tasks
  • Customer service techniques
  • Working in an office environment
  • Organising workplace information & knowledge management systems
  • Creation of databases, documents & other presentations

Potential Career Pathways

  • Administrative Assistant
  • Office Assistant
  • Receptionist

Course Requirements

To be awarded this qualification, competency must be demonstrated in 13 units of competency.

There are 2 core units to complete plus 11 elective units which must be selected from the units listed below.

Course Units

Core Units 
  • BSBITU307 Develop keyboarding speed and accuracy
  • BSBWHS201 Contribute to health and safety of self and others
Elective Units
  • BSBADM307 Organise schedules
  • BSBCUS301 Deliver and monitor a service to customers
  • BSBCMM301 Process customer complaints
  • BSBFIA301 Maintain financial records
  • BSBFIA302 Process payroll
  • BSBFIA303 Process accounts payable and receivable
  • BSBFIA304 Maintain a general ledger
  • BSBINM301 Organise workplace information
  • BSBITU302 Create electronic presentations
  • BSBITU303 Design and produce text documents
  • BSBITU304 Produce spreadsheets
  • BSBITU306 Design and produce business documents
  • BSBITU309 Produce desktop published documents
  • BSBWOR301 Organise personal work priorities and development
  • BSBWRT301 Write simple documents

 Total number of units = 13 

Course Details

This course is offered through our online learning portal accompanied by flexible learning that is competency focused. Thus allowing students to achieve outcomes at their own pace whilst maintaining requirements of their employers.

The course also requires on the job learning with one to one observations of learning and assessment.

Full support is provided which combines;

  • 24 hour access to trainers.
  • Email support.
  • Face to face support visits in the workplace.

You will have 12 months to complete your learning on a full time basis or 24 months part time. 

DGT also offers an option for a school based traineeship in this qualification. 

Complementary Courses

You may also complete other Business Courses to expand your career possibilities such as;

We know that the right knowledge is the first step to your future success, so join us and be better - together.  The world of business is waiting for you.  

EnquireFor more information on this course enquire here

Course Dates

BSB30415 Certificate III in Business Administration

No upcoming instances of this course. Please contact us if you are interested in registering for future courses


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